Legal

Privacy Policy

Last updated: 2026

1. Who we are

A & I Office Solutions ("we", "us", "our") is a business technology partner based in Cape Town, South Africa, providing office automation, IT support, communication systems, security, and virtual business support services.

2. What we collect

When you contact us or request a quote, we collect:

Your name, company, job title and country
Contact details (email, phone)
The services you're interested in and any details you provide in your message
Technical data (IP address, browser/device information) collected automatically

3. Why we use it

To respond to enquiries and prepare quotations
To provide and improve our services
To send service-related communications
To comply with legal obligations

4. Lawful basis (POPIA / GDPR)

We process personal information based on your consent, the performance of a contract, our legitimate business interests, and legal obligations under the Protection of Personal Information Act (POPIA) in South Africa and equivalent international regulations.

5. Sharing

We do not sell your personal information. We may share information with trusted service providers (e.g. hosting, email delivery, analytics) strictly to operate our services, under contractual confidentiality obligations.

6. Retention

We keep enquiry data only for as long as necessary to serve you and to meet our legal obligations.

7. Your rights

You have the right to access, correct, delete or restrict the use of your personal information. To exercise these rights, contact us at info@aiofficesolutions.co.za.

8. Cookies

We use essential cookies to run the site and optional analytics cookies (only when you accept them) to improve it. You can change your preference at any time by clearing your browser storage for this site.

9. Contact

A & I Office Solutions, Cape Town, South Africa
Email: info@aiofficesolutions.co.za
Phone: +27 21 879 4010